Shipping policy
This Shipping Policy applies to all orders placed with THE OG STORE through Ogify.
1. Order Processing
- Orders are processed within 1–2 business days
- No processing on Sundays or public holidays
2. Delivery Time
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery times may vary due to courier delays, weather conditions, or high order volume.
3. Shipping Charges
- Shipping charges (if applicable) will be shown at checkout
- Free shipping offers (if any) will be displayed on the website
4. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
5. Failed Deliveries
- If delivery fails due to incorrect or incomplete address, the customer is responsible
- Re-shipping charges may apply
6. Contact Information
Business Name: THE OG STORE
Address:
Shop No 8, Pragati Park CHS Ltd., Plot no 13,
Sector 5, Beside Podar Jumbo Preschool,
Ulwe, Navi Mumbai, Maharashtra - 410206, India
Phone: 8099969966
Email: theogstore4u@gmail.com